Company Profile

Copperfield Chimney Supply, Inc. has been filling the supply and accessory needs of over 8,000 chimney sweeps, hearth retailers, masons, and contractors for over 20 years. Copperfield has the privilege of serving over 90% of the chimney professionals in America.

In addition to being a one-stop wholesale shopping headquarters for chimney professionals and hearth retailers, Copperfield plays a major role in providing the industry with business building and marketing information.

Founded by Robert Daniels, "Sooty Bob," in 1978, Copperfield has grown from a one-man operation to a national network of six warehouses and three manufacturing plants. The sizeable warehouse and manufacturing facilities utilize over 350,000 square feet of space.

Over 150 people are employed in the Copperfield family. From its headquarters in Fairfield, Iowa, customer orders are transmitted to the appropriate warehouse in either New Jersey, North Carolina, Maryland, Ohio, Illinois, or California. All warehouses are organized to fill each order according to Copperfield's Same Day Shipping Guarantee. All orders placed before 3:00 p.m. (the customer's time zone) are shipped the same day.

Copperfield's Wholesale Catalog (not available to homeowners) features over 3,500 products including leading industry brands such as Gelco, Lyemance, and HomeSaver. The HomeSaver brand is exclusive to Copperfield. Customers receive a revised and updated catalog each spring, which contains a wealth of new products. Customers also receive a New Product Supplement in the fall, as well as monthly Chimney Chatter newsletters, and notification of specials, sales, and other updates. Finally, twice yearly customers receive a 90-minute personal message from Sooty Bob Daniels by cassette tape.

Priding itself on high standards of customer service, Copperfield continually adds new services to make the ordering process smoother and more convenient for its customers. Customers can place orders 24 hours a day by phone, fax, e-mail, or on line at www.copperfield.com. All methods of ordering qualify for Copperfield's Same Day Shipping Guarantee.

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