Terms of Service

Terms of Service

Welcome to Copperfield Chimney Supply

These Terms of Service ("Terms") govern your use of the Copperfield Chimney Supply website, services, and any related communications, including SMS messaging. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our services.

1. General Information

Copperfield Chimney Supply provides products, resources, and educational services exclusively to professionals in the chimney supply industry. These Terms apply to all users accessing our services or communications.

2. Eligibility

To use our services, you must be:

  • A registered business or professional in the hearth or chimney supply industry.
  • Compliant with applicable local, state, and federal regulations.

3. User Accounts

  • Account Creation: You may need to create an account to access certain features. Provide accurate, complete information and keep your login credentials secure.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account and for all activities conducted under it.

4. Order Policies

  • Order Acceptance: All orders are subject to acceptance based on inventory, payment verification, and compliance with these Terms.
  • Pricing and Availability: Prices are subject to change. We strive to ensure product availability but do not guarantee stock at all times.

5. Prohibited Activities

You agree not to:

  • Use our services for unauthorized or illegal purposes.
  • Reproduce, distribute, or exploit any content from our website without permission.

6. SMS Messaging Terms

By opting into SMS communications from Copperfield Chimney Supply, you agree to receive text messages in accordance with the following terms:

6.1 Message Frequency

  • You may receive promotional, transactional, and service-related SMS messages.
  • Message frequency varies based on your interactions and preferences but typically does not exceed 4-6 messages per month.

6.2 Message and Data Rates

  • Standard message and data rates may apply based on your mobile carrier’s plan. Copperfield Chimney Supply is not responsible for any charges incurred.

6.3 Opt-In Instructions

  • To opt into SMS communications, complete our contact form and click the checkbox to opt-in to our SMS program.

6.4 Opt-Out Instructions

  • To stop receiving SMS messages, text “STOP” to the number you received messages from. Upon opting out, you will receive a confirmation message, and no further messages will be sent unless you opt in again.

6.5 Privacy Policy

  • Your privacy is important to us. SMS data is handled in accordance with our Privacy Policy. We do not sell or share your information with third parties except as required to provide SMS services.

7. Disclaimer of Warranties

Copperfield Chimney Supply provides services "as-is" and makes no guarantees regarding accuracy, reliability, or suitability for specific purposes.

8. Limitation of Liability

Copperfield Chimney Supply is not liable for indirect, incidental, or consequential damages arising from the use of our services.

9. Termination

We may suspend or terminate your access to our services at any time if you violate these Terms.

10. Changes to Terms

Copperfield Chimney Supply reserves the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of [your state/province], without regard to its conflict of law principles.

12. Contact Information

For questions about these Terms, please contact us at:

By using Copperfield Chimney Supply services, you agree to these Terms of Service. Thank you for choosing Copperfield Chimney Supply!